Foam Glow 5k Frequently Asked Questions

Event Information

Are there refunds?

Unfortunately, we DO NOT issue refunds. The logistics of setting up and planning the event make it impossible. Location and date are subject to change. We will make every effort to maintain the original date and location, however some locations may cancel or city regulations make a date or location impossible to use. Just make sure you are good to go before signing up. If for some reason you can’t make it to race day, at least come to the check in, pick up your Foam Glow™ gear, and say hi to us!

Is Foam Glow 5k™ timed?

The Foam Glow™ 5k is not a timed event. Runners tend to take their sweet time, to ensure they get every morsel of the UV Foam on themselves, and we realized no one really cares about their speed. We suggest self-timing for anyone desiring a finish time.

What do I do with my stuff?

Except in some cities there are no storage facilities available during the race. It is probably best to carry a small drawstring bag with you or leave your valuables in your Car.

If you are joining us in one of the cities listed below reserve your storage space now with Gametime Mobile Storage just follow the link for your city:

Chicago, IL – July 23rd, 2016

Do you donate to a charity or cause?

YES, we do. Our vision for Foam Glow 5k™ event is bringing fundraising to local communities, fun and memories. We select a different local organization for each city. To see the charity we use for each city, check out the location’s page. Foam Glow 5k has a passion for Children’s Cancer Research.

Do I need to be a good runner to do this?

Nope. There are plenty of more serious 5ks out there to test your speed and performance. Foam Glow 5k™ is all about a Glow crazy night with friends and family. You can run or walk, however you would like!

Are pets allowed at the event?

No pets are allowed at any of the races.

Is there a charge for parking?

Yes there is typically a charge for parking so please carpool to the event with your friends, family, or team!

What comes with a standard entry?

Runners will receive a custom commemorative Foam Glow™ race shirt, Foam Glow Race bib number, a Foam Glow Tattoo, and entrance to the Foam Glow 5k After Party.

Can I get a friend’s packet?

Yes, we do allow people to pick up packets for other people (team member, family, friends). As long as their waiver has been signed online (generally done during registration) you will just need to present their confirmation email. That way, we know you have permission to get your friends’ stuff!

When and where can I get my packet?

Packet pickup is typically held the day before the event from 12-8PM. Specifics of each run’s packet pickup location and time can be found on the event’s page about two weeks before the event.

Do I have to wear the shirt provided?

No you do not! You can wear whatever shirt you like to the event. Just know that it might covered in foam by the end of the run!


Zones and After Party

Are cameras and phones safe to have in the Foam Zones?

Our race photographers are totally fine shooting from a medium distance (25-50 feet). If you want to get shots right in the midst of the “Glow” we recommend covering cameras/phones with plastic wrap.

How does the color affect the inside of cars?

Most people bring some towels for the insides of their cars, just in case. It’s like driving home from the swimming pool in your wet swimsuit:)

Do you have “cleaning stations” at the finish after party?

With a good wipe off, you aren’t 100% clean, but you are totally good for the drive home. It is actually pretty fun to see people still colored up around town after Foam Glow™ event.

Do the kilometer “Foam Glow Zones” affect runner vision? Or breathing?

Foam Glow™ Zones are basically food grade foam bubbles and are 100% natural and SAFE. As with any substance, you want to keep it out of your eyes . Some runners opt to wear glasses or goggles for their eyes and use a bandanna or dust mask for their mouths. In summary: We work pretty hard to make it so our precious runners get as much or as little Foam Glow on them as they like.

Are spectators allowed to the after party?

Absolutely! You may want to warn them though… they are not coming out of Foam Glow 5k™ after party clean!


Registration Questions

Can I transfer to another city/date?

We can transfer you to another city as long as you email us at least 2 days prior to the event. We cannot however if the race is already past.

How can I transfer my registration?

We can transfer you to another city as long as you email us at least 2 days prior to the event. We cannot, however, if the race is already past. Please note that registrations must be used within the same calendar year as they were originally purchased for.

Direct To You!

You will be receiving your race packet about two weeks before the event. If you do not receive it a by the week before, please shoot us an email so that we can look into it for you.

How can I edit my registration?

You can do all the above directly from your user account by first following the two simple steps below:

  1. Go to your confirmation email & click “My Events” near the bottom
  2. Log-in to Active.com, and find your event

From there, you will see the options to:

  • View & Edit Registration
  • Purchase additional merchandise
  • Transfer to another event
  • Manage family and friends packet pickup
  • Create/join a team or manage your team

There may be additional options available depending upon selections made during the registration process such as inviting pre-paid team members or signing your waiver.


Glowers Under 18

If I am under 18 how do I get my packet?

You will need to have either your parent/guardian get your packet at the packet pickup location or on race day. If they cannot attend either you will need to have a copy of their ID and a signed copy of the waiver from your parent/guardian.

Here is the waiver if you need it.

Do kids under the age of 6 need to register if they are free?

They do not need to be registered for the event! Our Little Glowers, 5 and under, can run with an adult FREE of charge and DO NOT NEED TO REGISTER!

Are strollers or wagons allowed?

Yes, as long as you are here to have a ton of fun and be the best parent in the world. Children 5 and under can run with an adult FREE of charge and DO NOT NEED TO REGISTER!

Is there an age requirement?

All ages are welcome!! This is a great family event with lots of fun, foam, music and memories.
If they can run or walk the 3 miles of the course, they can absolutely participate! You may also bring a stroller for the little ones Children 5 and under can run with an adult FREE of charge and do not need to register.
As soon as they turn 6 years of age, they will need to register and have a race bib! If the race recipient is under the age of 18 a parent guardian must sign a waiver on their behalf and be chaperoned with an adult over the age of 18.


Weather

Weather Policies

Our participants’ safety is the most important thing and if any of the threatening weather conditions listed below are present the day of the event, the event may be delayed or canceled.

Threatening Weather Conditions

Foam Glow 5k will be canceled or delayed if any of the following weather conditions exist: Tornado Warning, Tornado Watch, Thunderstorm/Electrical Storm, “Heavy” Rain, other major weather condition.

Start of the Race / Cancellation of the Event

The start of the event will be delayed if any of the above mentioned conditions exist. The event will then be canceled if any of the weather conditions persist: Tornado Warning, Tornado Watch or Thunderstorm/Electrical Storm.

Authority to Cancel the Event

The Race Director, in accordance with the city and the local law enforcement, has the authority to cancel the event. If threatening weather conditions force cancellation of the event, no refunds can be provided, since funds were already spent in preparation for race day.

Foam Glow > FAQ